5 reasons why your company should use a voice synthesiser

Many businesses are already looking into conversational artificial intelligence in their digital transformation process. Voice synthesiser is a related tool that’s definitely worth keeping an eye on for its potential and applications. Text to speech technology can revolutionise the way users relate to AI and can promote its usage in a variety of fields.

What is text to speech?

Text to speech (TTS) is a technology that interprets any given text and reads it out loud. A voice or speech synthesiser can read, interpret, and understand the phonemes and graphemes of one or more languages. These are technologies that operate through voice assistants and could represent a valid alternative to chatbots, bringing to the table even more efficiency. Companies could take advantage of voice synthesisers in their day-to-day operations as well as in their relationship with customers or users. Let’s see together how.

Some examples of voice synthesiser

Talking about voice assistants, the first ones that may come to your mind are Alexa, Google Home or Siri. These well-renowned assistants also use text to speech technology equipped with a recognition system that detects and interprets the user’s voice, elaborating a phonetic transcription of their query (speech to text). Once processed, the answer then undergoes the reverse process (text to speech). Over the past few years, several apps have started to offer the services of a voice synthesiser to their users.

Find out how Speak4Me’s text to speech technology can be beneficial to your company.

5 reasons why your company should use a voice synthesiser

Companies can benefit from voice synthesisers in several areas, such as production, customer relations and management. Here are five reasons why your company should adopt the text to speech technology.

1. Improving user interaction in customer service

If your company uses chatbots in their interactions with customers, text to speech technology can definitely take them to the next level. Voice synthesisers can make dialogues appear smoother and sound more natural.

2. Making natural sounding voice-overs

Text to speech technology is great for making natural sounding voice-overs out of any written text. You can download the files as audio tracks and use them for videos, presentations, advertising, audioguides or any other type of content and product.

3. Speeding up customer care processes

Speech synthesis can process users’ questions and answers much faster than written communication. In addition, using voice synthesisers can drastically reduce the response time as well as save business resources.

4. Boosting your team’s productivity

Voice synthesisers can boost your team’s productivity. Through text to speech technology you and your teammates can speed up your reading and save time. With Speak4Me, for example, you can listen to documents (PDF or other formats), emails and messages at 2x speed.

5. Doing more at once

Through voice synthesisers you can turn anything you need to read into an audio track, podcast or audiobook. This will allow you and your team to get more done with less effort.